I think us British are very quick to complain so I would like to take this opportunity to thank you for your excellent service. After looking at your website I telephoned to enquire about a product, the phone was answered within two rings by a young lady named Mandy who assisted me with my query. She then telephoned be back within a few minutes with all the relevant information I needed and promptly placed my order. Thank you all again my your cheerful and efficient service.