I wanted to thank you and your very helpful staff, especially "Che" & Sarah. Unfortunately I couldn't go ahed with the purchase (which was intended to be our 55th wedding anniversary present) because after placing my order my wife was suddenly taken ill and had to go through A&E to hospital. Sarah was very understanding of my predicament and immediately agreed to the refund of my deposit, "Che" help and made sure that the cheque was sent to me without any delay. Thank you all and especially to them.