The initial phone call was answered by a real person without delay. A competitor had just kept me waiting for ages after the customary 'press this for that' routine. When I asked for additional information to support a planning application I was first asked whether I would like to cancel the order pending approval and then drawings were created specially because the manufacturer had not included anything suitable in their brochure. Fulfilment of the order was then passed to the manufacturer. The building arrived with a section damaged during transportation. When this was reported to the manufacturer a new section was made and shipped to site in less than a week. So in summary, though things did not go perfectly, the corrective action was prompt and effective.
Feb 2, 2024Sale Sheds, Sale Garden BuildingsLots of people taking of advantage of the savings we are able to offer at the moment with reduced prices and sale offer promotions
Jan 2, 2024Happy New YearHappy New Year.
The start of 2024 is a great time to order your new garden building
Jul 18, 2023Ask us a question direct from the productShed questions, Log Cabin questions, summerhouse questions ask us a question directly from the product you are looking at and let us help
If you continue having trouble finding what you are looking for please contact our customer service department.
Contact Number:01604 780350
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