Thank you very much for your honesty! I think we are going to buy something else for her. But if we ever have need of Taylors-type products we will certainly look there first given your straightforward customer service.
Just to let you know that my friend was thrilled with her present - she took a look at your site on my recommendation and has plans to order her own summerhouse from you, she was so impressed with your selection and prices.
Overall an enjoyable experience and would recommend them to my friends