- Wooden Garden Sheds/Workshops
- All Wooden Shed for Garden
- Small Garden Shed Storage Solutions
- Apex Shed Range
- All Apex Sheds
- Popular Apex Shed Range
- Popular Hobby Shed Range
- Supreme Apex Shed Range
- Supreme Hobby Shed Range
- Extra High Supreme Apex Sheds
- Heavy Duty Apex Shed Range
- Ryton Apex Shed
- Mercia Overlap Apex Sheds
- Mercia Shiplap Apex Shed Range
- Mercia Workshop Shed
- Rowlinson Apex Shed
- Forest Apex Shed Range
- Malvern Bewdley Apex Shed
- Malvern Heavy Duty Apex Shed
- Pent Roofed Sheds
- Security Sheds
- Potting Shed Range
- Corner Sheds for Corners
- Contemporary Sheds
- Dutch Barn
- Kennels
- Accessories
- Summerhouses | Summer Houses
- Apex Roof Summerhouses
- Flat or Pent Roof Summerhouses
- 10 x 8 Summerhouses
- Corner Summerhouses
- Contemporary Summerhouses
- Octagonal Summerhouses
- Hipped Roof Summerhouses
- Summerhouse Wood Treatment and Accessories
- Log Cabin Style Garden Buildings
- Elite Garden Rooms | Bespoke/Insulated
- Garages & Carports
- Metal Sheds
- Greenhouses
- Greenhouse Combi Shed
- Swallow GB Ltd Timber Greenhouses
- Halls Greenhouses
- Wooden Greenhouses Tanalised and Cedar Greenhouses
- Mercia Greenhouses
- Rowlinson Greenhouses
- Polyeco Greenhouses
- Forest Greenhouses
- Malvern Victorian Wooden Greenhouses
- Coldframes and Cloches
- Greenhouse Heaters
- Greenhouse Accessories
- Bespoke Shed | Bespoke Log Cabin
- Home and Garden Offices
- Playhouses
- Plastic Sheds
- Wooden Gazebos
- Garden Arches, Pergolas and Arbours
- Garden Storage
- Outdoor Garden Furniture Range
- Water Features
- Outdoor Heating
- Garden Centre
Categories
Testimonials
What can I say? A slightly upset customer, and what do you do. Pull one out of the hat. Weirdly I interact with the press a fair amount, own a couple of PR agencies etc... It was one of those things that happens, mistakes etc. and was going to ignore it. But you have gone above and beyond. I will try to mention both of your organizations at my next opportunity which I think is next week if I'm not mistaken, and let's hope you can both get some good PR for your good Customer Service
Tabitha, David and Elizabeth, Dec 27, 2005
Is it getting easier?
Aug 5, 2020
Shed, Summerhouse and Log Cabin availability is still an issue for the majority of products in the garden buildings range and we are still encouraging customers to call so we can check with the relevant workshop or distributor before processing orders.
This in itself has created its own issues for us being a small team we are being overwhelmed with email enquiries and struggling to keep up with the phone calls. Please be assured we are doing our best and are working days now start at 6.30am where we come over to the garden centre feed the animals and water the plants, try and catch up with a few emails before the phone starts ringing, we are then working into the evening processing orders still catching up with email enquiries and lastly checking the animals and watering before we head home for tea around 9pm
We are only answering the phones between 9am and 5pm but there is an answering machine we will try and call back as soon as possible.