A while back I was at the garden centre when a customer had come from London to look at a log cabin. In the grand scheme of things London is not that far as we are centrally located (this means we are a reasonable distance from the majority of major conurbations). Unfortunately we only had two log cabins on display partly down to the fact we had only moved into the garden centre towards the end of the previous year and have not had the time to organise the space and the recent snow and bad weather had been an issue in slowing us down.
The customer although disappointed we didn’t have the exact model log cabin that he was looking for was met with courtesy and a smile, we demonstrated the quality of the log cabin that he could expect and showed him alternative buildings which we did have on display including a heavy duty workshop, potting shed, and traditional apex sheds all of which can be delivered and fitted at his house in London.
I was pleased the customer stayed and had a coffee in our garden centre cafe and went away with the peace of mind that we are a genuine company with genuine people all trying to give our best service and value when making a big purchase. I personally think it is good to see and speak to the people that you are purchasing from.
My biggest frustration is we can’t show every garden building and log cabin. We have thousands of sheds and Summerhouses including timber garages and greenhouses the challenge is to have a representation of both size and quality variation demonstrating the different quality log cabins that manufacturers offer as well as our own sheds especially when looking for a bespoke building. I would always suggest if you are planning a visit to Woodmeadow (we are open seven days a week) that you give us a call on 01604 781899 before you set out and we can advise you which buildings we have on display at the time.
I always refer to Woodmeadow as a developing garden centre, if I am honest it is probably like most gardens they are never really finished and always being developed we move products around frequently to keep it fresh and periodically sell display log cabins and sheds off to make space for new models.
Only recently our café has had a slight revamp with a new and improved menu and a new attraction has been added to our site called “Bugtopia” which gives shows and demonstrations of exotic creatures such as bats and various insects (please call us beforehand for show times).