Thank you for your fast response, much appreciated. The insurance company involved have immediately verbally agreed your quote with no argument - so we expect to be able to order very shortly. We sincerely wish to compliment you on your fast and efficient service.
The shed is in place and looks great. I am very pleased with the quality of it and I would like to thank you for a really excellent service from start to finish.
Just to let you know the shed is now up and looks great. It will certainly take a few gardening and pets supplies! Excellent service many thanks
Received my order and I wish to thank you for your quick and hassle free delivery, I am sure other campers will ask where I purchased my picnic table and I have no hesitation in recommending you to them.
Hi have had the 18 by 9 shed delivered (many pieces!) all seem to be in good condition the driver was very helpfull and pleasant to deal with hope we manage to fit it all together
THANK YOU VERY MUCH, ITS A PLEASURE DOING BUSINESS WITH YOU I received the goods yesterday. I would like to say how pleased I am with the goods, how competitive your prices are and the service.
Thank you very much for your honesty! I think we are going to buy something else for her. But if we ever have need of Taylors-type products we will certainly look there first given your straightforward customer service.
Many thanks, very impressed
Our shed is now up I would commend your service to anyone who asked and several have. If buying again I would definitely look at your site again
Many thanks to you all for your efficiency and service, it is second to none.Will recommend your company to all my friends and relatives, thanks again
Our Yardsaver shed is excellent. it looks very nice, has a high quality feel to it and smells nice too! The first attempt to deliver it happened whilst we were away, last Friday (as predicted!). It was then redelivered on Monday. It was quite easy to erect - made a lot easier by the screws being part-drilled in the relevant places and by the very accurate and good quality joinery work that had been done to enable it to all to slot together. The labelling of the sections and brief instructions were also very useful. It certainly takes two fairly strong people to erect the shed. The roof is the main challenge as it has to be lifted so high - and it's not light. Despite this, it was about 2 hours work to put it up. I will take some digital pictures of the shed when the sun comes out again - haven't seen it for a while in Oxford - and will forward them to you by e-mail.
Thank you for the very efficient and friendly service and delivery of the garden box I ordered recently. I was impressed by all aspects and the resulting box comes well up to my expectations.
Just to say the building arrived perfectly on time (almost to the minute) which is amazing when you consider where it came from; it went up really easily and it looks great. Loads of people have been asking us where we got it. Thank you for all your help - for my largest ever internet-based purchase it has been very painless.
Thanks for this help. Please pass my thanks to all on the team who have given great support as my project has gone ahead. In truth the problems were all small scale and were resolved in good time. I will happily act as a reference for your business and will send some photos when the site is tidy enough to look the part.
What a nice bunch of lads!
Our shed arrived on time and was erected very efficiently and courteously, thank you,
I've got your site bookmarked! It's not often that customers receive such a fantastic level of service. Many thanks
Just a quick note to let you know that i am now the proud owner of lugarde home office and i am delighted. I am thankfull of your advise regarding the installation as it took the very courteous fitters at least 10 hours to erect and it would have surely taken me at least a week!! many thanks for your help
The floor looks great and overall we are very happy with the purchase I must commend you. We discussed what we were after and agreed a way forward. This was unfortunately a 'false start' but without any encouragement from myself, you offered to resolve the situation to a mutually satisfactory outcome and have consistently surpassed my expectations since. One of my 'pet hates' are companies who are arrogant and unaware of customer care - I'm obviously a 'grummpy old man'! To my mind, you have set a whole new benchmark for me and I now have a new, better, example of superb customer care to bore people with! Thank you and the team very much for such excellent service.
Just a quick note to say that the Prima Gazebo arrived in super fast time and that we are delighted with the quality and attention to detail of the product. Thank you for your fast efficient service.
What brilliant service you all give, replacement parcel on my doorstep this morning. Thank you so much, it is so unusual to find such friendly helpful and efficient people, can you sell everything please LOL. A very Happy Xmas (yet again) you all deserve a lovely one. Endless Thanks
Your Taylors playhouse is superb, you really are lovely company to do business with, i will be recommending you to all my friends, thank you
I really appreciate the refund. I am still very impressed with your company and especially the way you have dealt with my complaint, and yes I do hope to buy more products from your catalogue - I am still thrilled with my solar stepping stone which my daughter bought for me and I know she was very impressed with the service she got as well!
I would just like you to know , that my Grandson was that excited on christmas morning that you really turned out to be his very own Fairy Godmother Hope someone return's your kind help to you one day soon Thanks again
Many thanks for the very fast feed back. It is much appreciated. I will let her know. I am sure she would like me to thank you for the friendly, positive and fast assistance you have given her on this order. Especially as this is the first time she has brought from the Internet. A good first time experience means that she has confidence in this method of purchasing again. Once again many thanks for you help.
I just wanted to say a big thank you to you for co-ordinating the arrival of my new shed which was delivered and installed yesterday. It was a little difficult to see things properly in the dark last night and this morning (I’ll have a better look at the weekend!), but as far as I can tell everything looks fine. Thank you for keeping me informed – even if it wasn’t such great news to hear about the delivery truck breaking down on Monday – at least I knew what was going on! If anyone should ever ask me where to go to get a new shed, I’ll pass on your number.
Just a quick note to thank you for the way your company dealt with my above order, I am very pleased with both the quality of the shed and service provided.
Helpful, friendly and efficient, thanks for calling me to discuss the floor again before manufacture to make sure it was right.
You have been very helpful, I would have no hesitation in recommending your services to friends etc.
I just want to thank you and your company for such prompt and wonderful service ! The swing arrived today and me and my husband assembled it. It is made very well and the product has clear and precise instructions included with it. Thank you very much again for all your help.
May I say that it's been a pleasure dealing with you, just the right mix of super-efficiency, prompt and useful information and friendly banter to keep this customer very happy
I wanted to say thank you for the installation of your manufactured summerhouse. We are very happy with the the quality and design of the summerhouse and the service we have had from you throughout. We would certainly recommend you to any other potential buyers
The log cabin is now up and water tight and I would like to say how pleased we are with it. The quality is excellent and we had no problems putting it up. Made a couple of mistakes as the instructions were in Dutch English, but all in all it was very easy. I would also like to thank you very much for all your and Ché's help with the plans and elevations, sorting out the amended order, and your very very helpful advice. The service you gave was better than first class and I have been recommending you to various friends and the local sailing club, all who are considering Lugarde cabins. In this day and age, where poor service is the norm, I really do congratulate you on providing us with an excellent product with first class service back-up, all at a very reasonable cost. We are absolutely delighted! In the end the planning authority conceded that we didn't need Planning Permission, and I am hoping that the internal works will be completed by the end of March.
Thank you for your excellent customer service - just hope Dandf are as good!
Just to let you know my order arrived this morning. I was very impressed how quickly we received it considering I only placed the order at 1700. Thank you very much.
What can I say? A slightly upset customer, and what do you do. Pull one out of the hat. Weirdly I interact with the press a fair amount, own a couple of PR agencies etc... It was one of those things that happens, mistakes etc. and was going to ignore it. But you have gone above and beyond. I will try to mention both of your organizations at my next opportunity which I think is next week if I'm not mistaken, and let's hope you can both get some good PR for your good Customer Service
Just a note to say thank you for sorting out my problem regarding replacement glass for my greenhouse. You rang me back and resolved my problem quickly. This was true customer service and is becoming increasingly hard to find these days.
Thank you very much indeed for a wonderful level of service The 2 guys were very friendly and were a credit to your company. May I also thank you for speedy assistance and a great service. I am highly delighted! Many thanks
Excellent service, your men very good at their jobs, a real pleasure to have around the place - top marks for your work force
WOW! you are fantastic. Thank you so much for the service and our thanks to Halls. We love the greenhouse!
On behalf of myself & I'm very sure Jean-Paul we would like to thank you very very much & I look forward to dealing with you again in the future, it is so nice to be able to deal with happy & reliable people.
It has been nice to converse with some one as well meaning as your self and as prompt in dealing with customers problems . i will have no problem in dealing with your company again ,and in recommending so to others
Thank you very much once again. I'm the technical support manager for a global player in the telecommunication industry and know the business very well and I'd like to compliment you on your high standard of service and diligence in dealing with the customer and his questions. Thanks again
I am so impressed by your Website that I felt I should compliment you on a fine piece of work! The information is straightforward and gives all I need to know - instantly! We have been trying to find a Greenhouse heater and you have solved the problem at my first try. All we have to do is chose which from your extensive selection. Back soon with an order
Ordered last Saturday, Delivered last Tuesday Painted last Thursday Built last Saturday. Quality service with a quality product. We now have the happiest three year old on the planet.
Thank you so much for your excellent customer service. I am hugely impressed!
Thank you also for the way you dealt with my complaint - I really didn't expect to even get a response. Please could you now arrange for some decent weather to be shipped over from Italy so we can use it!!!
Had the replacement shed installed today. The quality is totally different and a lot better than the other one. The door is wider and finished better and the panels are also better. I've even got a proper door lock free of charge. The 2 guys were very friendly and were a credit to your company.
What a good service, no questions, just good service, I would recommend you and Lugarde anytime. Feel free to use this letter in promoting your great company. And I have finished my garage, all that remains is to fit the electrics tomorrow. Thanks a lot for your service
Hot tub is in working and the whole thing is just fabulous - the guys who put it up were great too. All in all am a very satisfied customer. Thanks for all your help