Hello Sarah, Thank you and all at Taylor's. "The boys" who came last Monday to rectify the teething problems with my summerhouse couldn't have been more cheery, helpful and obliging. It has been a pleasure dealing with you. I am absolutely thrilled with my new "refuge" and I am sure I will now be found down the bottom of the garden even in the depths of winter! Once again, many thanks. Anne
Thank you, Job well done and looking good! Very efficient installers.... Thanks for all your assistance
I would like to confirm that the replacement mallet arrived today. I would like to thank you for your rapid response and would like to say that I would have no hesitation in recommending your company or in buying items from you again.
Excellent site with really good choices. Quick delivery. God communication. would recommend highly
Taylors Garden Buildings was an excellent website. The speed at which the garage arrived was tremendous, it was actually earlier than they stated by about 4 days, which was brilliant! I had to communicate that I needed to know delivery so that I could arrange to have someone there and this happened so well that I cannot fault one single step of the order and delivery - communication from Taylors was excellent in every way!
Thank you so much for your team work on Friday. The boys arrived at about 4.30 and the summerhouse was up in a flash. I could only sit and marvel at their expertise. I am absolutely thrilled to bits; it is already my little haven of peace. Well worth the wait! After all, who needs a summerhouse in the summer when you want to sit outside (well - most summers anyway!). I shall simly live it and enjoy as the autumn evenings approach. Thank you all. Very best wishes.
Many thanks for your reply to my enquiry regarding the floor size to the building that I have on order with you. I am very impressed with the service that I have received from you and your company, it is very refreshing indeed to deal with a company such as yours, it does give a customer great confidence in the end product which I am looking forward to constructing, hopefully in nice weather as at the moment it is raining cats and dogs as they say !!!!
Thank you for your prompt and personal response, its nice to receive this from an internet site, normally its takes a while to receive the first reply!!
Very pleased with every aspect of shopping on line at Taylors.
Thank you for your email, we have now received the Hutch Hugger, and the Supplier also rang us to check delivery had been received, so may I thank you for your service.
Just a quick note to say the bbq arrived today in one piece. Thank you once again for all your help. fingers crossed for the weather now. many thanks.
Hello, I just wanted to say many thanks for such fast service! I am very pleased with my yardmaster shed,it was great to build and exactly as described. Kind Regards
Fast, friendly and reliable
Fantastic, can't be faulted, the damamge to box was probably done during transit. Would shop here again and recommend to friends and family.
Pleasant transaction, i had no problems at all the item was delivered when they said it would be when i ordered! All in all a very enjoyable online shopping experience, thank you!!!!!!!!!!
They were quick and kept you up to date with your order and delivery. Excellent service
Trouble free and extremely helpful from start to finish AAA
Our summerhouse is more than a playful leisure item to us, Thank you for your prompt and very thoughtful replies yesterday you will never know just how much they were appreciated. A big thankyou from Dennis.
Thank you so much for the speedy and efficient way in which you dealt with this recent order. Ordered Tuesday - received Friday. That is geat service! You get my recommendation. Thankyou
Delivered within time schedule,my wife and I erected shed in 3 hours 10 mins., no problems. Great value.
Thank you very much for your prompt reply to my query and for the action that you have taken. It is very refreshing to find such excellent customer service!
People were pleasant and helpful in dealing with my e-mailed enquiry; shed perfect; delivery man very helpful also - he phoned to advise imminent delivery and took the shed components from the van round the side of the house to the back garden without hesitation.
I received an e-mail from Mandy Grace yesterday providing all the information I had been requesting and a phone call today from Che telling me when I can expect delivery and installation. The service I have had from both girls is nothing short of excellent and I thank them and yourself for your efforts. Incidentally I have an NVQ level 2 in Customer Service.
Sarah thanks for your help. I have been very impressed with the help I have received from Mandy and yourself at Taylors
Very impressed with the service. The shed arrived at 9am on the day stated. It has been erected, it looks great, and we are delighted with the whole transaction. So thank you very much!
just letting you know i have received the sandpit its fab! thanks again!
Thank you for the speed in which you processed my order. Goods arrived within a week and we managed to build it over the weekend. very impressed with quality even though at first glance the panels look very flexible although when built the structure is solid. i was like a child with a big mechano set, only advice i would give is to look out for the screws that you have to remove to fit other panels then replace again thank you
The summer house is now painted and erected and we are very pleased with it. We are also pleased with the service we received from you and your efficiency in checking that we had been informed of the delivery date. We would certainly recommend you.
Thank you for you help and discount (had to at least try!), and i have placed the order. I must say i was impressed with the website and quantity of products and will definately recommend you to others. With this particular summerhouse there is such a variety of prices - it is even on B&Q's website at £699.00 - but try not to use the chains where possible! Nice to have the personal service too rather than automated. Look forward to receiving the summerhouse (although not erecting it!!).
I can't begin to convey how happy I am with the Western Red Cedar Sunhouse (8x12). A neighbour built its foundation and assembled it. It looks simply majestic, standing on railway sleepers. Well worth every penny, well worth the wait, and the whole structure now very much admired by the neighbours too. Everyone agrees it doesn't do it justice to call it a 'shed.' Many, many thanks to Taylors Garden Buildings, and please also transmit my thanks to David. Immensely grateful
Thank you so much for the beautiful summerhouse which is now my Studio in the garden, very pleased thank you.
Very straight-forward without any problems - just how I like it!
Goods were available and arrived as per schedual . All in all very satisfied
Competitivly priced and order completed very swiftly and delivered bang on time.
Taylor's service was excellent. The item itself was, however, very difficult to assemble. I suspect the manufacturer had never tried to assemble it with the hinge fittings provided.
And thanks for your excellent service. The couriers were very good and you have been very helpful it doesnt happen very often so thanks very much
Excellent prices and good after sales
Web site was excellent and I found it easy to find the product I required. Ordering was easy and the product was delivered when they said it would be. All in all a pleasant experience.
Clear and easy to deal with... this is my first internet purchase and I am fully satisfied with the service and delivery. The metal parts had some slight dints but nothing worth worrying about and I have not yet had time to fully assemble the shed but I am sure it will be O.K. THANKS
The corner shed was far better quality than I was expecting for 350 pounds. It arrived well before the due date and was delivered by a friendly courier. Easy to build and a benifit to my garden. Thank you.
Everyone I had the pleasure of speaking to (sometimes by e-mail) was very pleasant and very efficient. Their advice was extremely helpful in helping me decide which shed was best suited to my needs.
Hi Sarah Just to thank you. Trug basket arrived this am. Wife overjoyed. Beautifully made product which I expect to see full of home grown produce later on!! Many thanks once more, Steve Barnes
Thanks for the prompt reply and the good service. Very Many Thanks to Everyone
Many many thanks for your brilliant service. The cover arrived this morning.
Thanks for supplying and delivering my treetops cabin shed within the time stated.It,s now up, fully stained and in use. Keep up the good work All the best.
Website easy to use and order was completed on time. Product satisfactory quality if rather complicated to construct!
The initial phone call was answered by a real person without delay. A competitor had just kept me waiting for ages after the customary 'press this for that' routine. When I asked for additional information to support a planning application I was first asked whether I would like to cancel the order pending approval and then drawings were created specially because the manufacturer had not included anything suitable in their brochure. Fulfilment of the order was then passed to the manufacturer. The building arrived with a section damaged during transportation. When this was reported to the manufacturer a new section was made and shipped to site in less than a week. So in summary, though things did not go perfectly, the corrective action was prompt and effective.
Good web site, good customer service, excellent response to a missing component
Item arrived on the day advised. It was well packed and everything was there. More than happy to order from Taylors again
I just wanted to say thank you very much. The lady I spoke with on the phone to place this order was really helpful and I'm received the hutch hugger the very next day. My little girl got her new baby rabbit on Saturday morning and Dora (I didn't name her) is very snug in her hutch.