Testimonials

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Dear Jan, I like the shed very much. Its winter now and I need to install some heating before I can use it. They fitted insulation in the shed walls, floor and roof. The installation workers were very conscientious. Thanks for all your help in arranging all the details. It all worked out extremely well. Best wishes Thomas O'Brien

Thomas O , 27-January

Hello Che` Please thank Richard for a superb job that he and Rodger(?) did today. They worked solidly for over 5 hours and were extremely careful in the construction, so much so that if it wasn't for the fact that the summerhouse was a little dirty, you wouldn't know it was an ex-display model. I am also very pleased with the Paulini Summerhouse, so well made and an excellent design. We are looking forward to many years of sitting in it and watching the wildlife in our garden - no matter what the weather may be doing..!

Brian Mearns , 22-January

Dear Che I am please to inform you the correct Avantgarde shed has arrived and now stands proud in the garden. Thank you once again for making this a painless experience especially given the initial mistake (of my making) of the wrong shed ordered. It isn’t very often things go right so it is nice to recognise the people involved when it does – I have and will recommend the company again to anyone admiring the new shed!!! Regards Lynne Shaw

Lynne Shaw , 16-January

Dear customer support A huge thank you for your help in getting my order through 4 days after the cut off day, you have been one of the best customer support teams I have ever dealt with Thank you very much Tony Jones HAVE A GREAT CHRISTMAS AND A HAPPY NEW YEAR

Tony Jones , 18-December

You have a marvellous website, very professional in both content and apprearance the confirmation email and the tracking number are equally appreciated

Dr John C Bullas , 04-December

Che, Just to say that my shed arrived on Friday last and the driver was most pleasant and helpful. It now stands ready for me to 'fit out' on its concrete base. Certainly needs 2 to put up although a lot can be done or your own with careful planning. Thanks for your custom service last week regards the delivery and all! Dennis

Dennis , 26-November

Just over a year ago, you installed a Lugarde Prima Fifth Avenue garden room for us. I noted from your Log Book, that you like customers to give you some feed back. We are extremely pleased with the quality, and are enjoying using the rooms. The larger room we have as a hobbies room, listening to music, reading and entertaining friends. The smaller store room I have as a mini studio to paint in. We were extremely pleased with your work, and the speed with which he built the garden room. We were extremely happy with the customer service from Taylors Garden Buildings, and found the female staff extremely knowledgeable of the product they are selling, which is very unusual in the U.K. nowadays! All in all a good experience! Best wishes, Yours sincerely, Mrs. Judith M. Stubley

Mrs. Judith M. Stubley , 10-November

Thanks for all your help and fast purchasing procedure.We had plenty of laughs and fun putting the shed together.It looks fab,we should have had a metal shed years ago.

Liz , 18-October

I bought a BBQ from Taylors,there was a small damage problem, this was corrected within 3 days, the communication and response was excellent. I will definitely trade with Taylors again. Well done.

Ken Rainford , 16-October

Dear Che Eade I just want to write and thank you for the excellent service I have received. I really do appreciate the time and effort you have put into sorting out my problem. I will most certainly be recommending your firm to our many gardening friends. If there is a manager who you would like me to write to please let me have their details. Once again many thanks Keith

Keith Walker , 14-October

Hi there, I am emailing to thank you for the PM Delivery of the Haven corner arbour I ordered from you, delivered as agreed on the 6/10/08. I would especially like to thank the 2 drivers who delivered it who I found extremely helpful especially with a heavy delivery. It was no trouble to deliver to inside garage. I have now checked the materials and can advise all present and correct (not a screw missing) Once again thanks to both Drivers and you for supplying a quality garden arbour Kind Regards Barry Mazelin

Barry Mazelin , 10-October

Dear Che I am please to inform you the correct Avantgarde shed has arrived and now stands proud in the garden. Thank you once again for making this a painless experience especially given the initial mistake (of my making) of the wrong shed ordered. It isn’t very often things go right so it is nice to recognise the people involved when it does – I have and will recommend the company again to anyone admiring the new shed!!! Regards Lynne Shaw

Lynne Shaw , 29-September

Dear Che', I would just like to say a big "Thank You" to you all at Taylor's for my beautiful new garden studio! I have been working out there every day since it was finished and the light is great for painting, even on the dullest of days. I was most impressed with the diligent work and attention to detail put in by craftsmen, Russell, Wayne and Dean, their knowledge and the politeness they showed in answering all our awkward questions! It was a pleasure to have them here during the construction. The immaculate finish on the building makes it feel like an up-market living space rather than a shed-type working area. It is so smart, I'm almost afraid to throw paint about! I have not yet had my heating installed but the insulation is so good, I can work out there even now, in late September and not feel at all chilly! Thank you, Che' for your prompt and excellent customer support in dealing with all my worries and queries. I note you have received my cheque for the balance. A written receipt through the post would be great but if it's already on it's way, thanks so much. You can rest assured that I am delighted with my building and I will not hesitate to recommend Taylor's to all my friends. Thanks again, Claire Dowson-Lacey

Claire Dowson-Lacey , 17-September

Hi Just a note to let you know that our Lugarde garage arrived safetly, with absolutely no problems, and took just two days to erect and put the roof tiles on. It was extremely easy to put the whole thing together and even my 4 year old grandson gave us a hand. It looks great, even better than we imagined and we are delighted with it. Many thanks again for all your help. Kind regards R. Levett

R. Levett , 12-September

Just a short message to say I'm delighted with my purchase and thank you. E Fennelly.

Edward Fennelly , 10-September

Thank you for your reply, a very pleasant gent called us last evening to trll us he would deliver the pergola today so all is well, it has been a pleasure dealing with you thank you regards Sylvia

Sylvia Woolcott , 02-September

Thank you so much for such an efficient response, you offer a very professional service. Thanks again Julie Temple

Julie Temple , 19-August

We thank you personally for all your help and assistance, your kindness has been much appreciated. Now all we need is an indian summer to enjoy some outdoor living. Best wishes to you Di Sambrook

Di Sambrook , 12-August

Thankyou. Safely delivered. Now I just have to put it up!. Thankyou for your service. Very pleased. sincerely. John Waldron (Tuin Quater Circle Arch Pergola 3m)

John Waldron , 28-July

Dear Sir/Madam, Just a note to say thank you so much for the wonderful Apex 3 seater Swing Seat I ordered from Taylors Garden Building. It's well made and beautiful and the service your company has provided was out of this world! You were going to deliver it on Monday 14th, instead delivered it on Friday 11th when asked to in time for my BBQ guests to use on Saturday 12th. Our friends loved it so much, I did not have a chance to sit on it until Sunday morning! It makes for a wonderful feature on our patio. Thank you again for the wonderful service your company has provided. We are thrilled with our new Apex Swing Seat. Mazula and Bob Head.

Mazula and Bob Head. , 21-July

Thank you for the lovely building we ordered with you. The fitting team was brilliant and it all looks lovely.

Mrs. White , 18-July

Good Morning, Just a quick note to say that the badger weathervane I ordered on Tuesday has arrived today! Thanks so much for processing the order so quickly, I am most impressed with your service and will certainly spread the word. Special thanks to Che, who was so helpful on the 'phone. Well done! Kind regards Tina Watson

Tina Watson , 17-July

just a little note to say (even though very late in the day!). . . . got Summerhouse,erected and awaiting wood preservation treatment. Not had time nor weather yet. Would like to stress, EXTREMELY pleased. Even better than I could have imagined. Especially for the money, am sorely temped to buy another! Graet job. Excellant value for money and my 22 yr old daughter & boyfriend actuallly managed to put it all together without any problems. Thank you.

susan avey , 09-July

I would just like to take this opportunity of thanking you for my absolutely brilliant summerhouse. Not only is it better than I imagined, but it arrived within 7 days of my ordering it. It is always daunting to order a large purchase on the internet, but I am so thrilled with the service you gave and I will have no hesitation in recommending you in the future. Once again many thanks. Jan Tillett

Jan Tillett , 08-July

Now that is service. I was not expecting such effort so thanks very much. The answers all look good to me, although i am a novice, and i will discuss things with my wife and be in touch at some point. thanks again.

Angie & Simon , 04-July

Hi, Received order today and all in one piece due to the superb packaging. Many thanks for prompt & efficient service, I'm very impressed & will use you again.

John Hoare , 02-July

Attn of Sarah Catton - Customer Service. Many thanks for your prompt and helpful reply to my email regarding MVD-113860. I was very impressed with the service, and have now placed an order for the alternative item that you kindly suggested

Linda Wharam , 25-June

I am impressed by the efficiency of both yourself and Taylors – something that is refreshingly rare these days!

Mike Hawley , 19-June

Hi Sarah, Thank you for the mail and excellent service. Yes the fountain works really well here - when we have sunshine. if you want a recommendation for the little fountain that did arrive, it is doing a fantastic job and the second the sun comes out the water is shooting into the air - well all of about six inches but hey, it all counts. I am delighted with it and I know this is not a proper work email, but thank you for the good service and very pleasant email. Thank you once again and have a great weekend even if it does rain. Best wishes Teresa

Teresa Ball , 09-June

I purchased two victorian lamp posts,I was quoted four weeks delivery but they arrived within a few days unfortuntly one was damadged in transit,but a replacement arrived within a week.I would rate this as a first class service.

Shopping.com Review , 26-April

Overall an enjoyable experience and would recommend them to my friends

Shopping.com Review , 26-April

Excellent. Delivered much quicker than anticipated. Courier contacted a day in advance to confirm delivery time. Delivery agent very helpful.

Shopping.com Review , 26-April

Delivery said within 14-20 working days, arrived only 4 days after order was placed.

Shopping.com Review , 26-April

Very Good trouble free experience with excellent service from Taylors.

Shopping.com Review , 26-April

A great personal friendly service, who contacted me before things changed and kept me up to date

Shopping.com Review , 26-April

Excellent customer service, the package arrived four days earlier than I expected. They contacted me prior to delivery and gave time date for delivery. Driver contacted me one hour before droppeing package off, Brill Thanks

Shopping.com Review , 26-April

Great Service, Good communication throughout. Delivered on time with no problems at all. Would have no hesitation in going to Taylors again. Thank You

Shopping.com Review , 26-April

Just to let you know that my friend was thrilled with her present - she took a look at your site on my recommendation and has plans to order her own summerhouse from you, she was so impressed with your selection and prices.

Mary Stewart , 23-April

We are very pleased with the building although we need to paint it quickly to stop it looking so new and sparkly. The guys worked hard between the copious quantities of tea and coffee they managed to consume on my tab at the local teashop! Seriously they did work hard and the build quality is outstanding. Thank you for your help. Roger Hipwell

Roger Hipwell , 18-April

Sarah, I received the items missing from the shed yesterday morning. I am very pleased with the service and the professional way my query was handled by yourselves. Well done! Thank you for your help. Regards Bernie Reid

Bernie Reid , 09-April

THANKS FOR YOUR HONESTY! WILL DEFINATELY RECOMMEND YOU AT TAYLORS FOR A SUPER EFFICIENT & FRIENDLY SERVICE! HAPPY EASTER DEB

Deborah Rosser , 20-March

Thank you Mandy for all your help both you and your fitter Richard have provided an exemplary service which we appreciate.

Mr Mutton , 08-March

Would just like to say thank you for the shed that i bought delivery was much quicker than expected and the shed was just what your ad said would highly recomend to anybody that i no who wants to buy a shed

Stuart McCash , 26-February

No problems. Stock available, reasonable price, delivery received on time. All good

Shopping.com Review , 26-February

Ordering online was easy, the price was the best I found, the product arrived within the estimated 3 weeks and it is in perfect working order. I would recommend Taylors Garden Buildings. Brilliant, thanks

Shopping.com Review , 26-February

EXCELLENT WEBSITE. HOWEVER, ITEMS I ORDERED (BBQ AND COVER)WERE NOT IN STOCK AND THIS WAS NOT STATED ON THE WEBSITE AT ORDERING. NEVERTHELESS, PHONE COMMS FROM THE COMPANY WERE EXCELLENT - NO MONEY WAS TAKEN AND I WAS GIVEN OPTIONS ON HOW TO PROCEED. ACTUAL DELIVERY TIMESCALES SUBSEQUENTLY WERE REALISTIC AND, IN THE END, EXCEEDED. DESPITE THE DELAY, I WAS IMPRESSED WITH THE COMPANY AND WOULD DEFINITELY USE THEM AGAIN.

Shopping.com Review , 26-February

The web site was excellent, price was very good. Delivery was not as fast as some web retailers, but was quick enough - especially considering there was no additional delivery charge.

Shopping.com Review , 26-February

A great person friendly service, who contacted me before things changed and kept me up to date

Shopping.com Review , 26-February

Excellent customer service, the package arrived four days earlier than I expected. They contacted me prior to delivery and gave time date for delivery. Driver contacted me one hour before droppeing package off, Brill Thanks

Shopping.com Review , 26-February

Great Service, Good communication throughout. Delivered on time with no problems at all. Would have no hesitation in going to Taylors again. Thank You

Shopping.com Review , 26-February
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