Taylors Garden Buildings is a BS-EN-ISO9001:2000 Quality Approved Company
Committed to Excellent Customer Care and Needs  

We are extremely proud to have been accredited with the internationally recognised BS EN ISO9001:2000 for the manufacture and supply of garden buildings including sheds, summerhouses and log cabins and are proud to display the logo on our vehicles and the Queens Crown on our stationary, signs and website as a highly recognised symbol of quality and customer service.

We started on the road to this system of management in 2004 and were finally approved in 2007 (We found it very hard to totally re-organise the company)  to ensure we are giving our best possible service.  We chose to do this to ensure we were running to current best practices and because this standard is focused very heavily on meeting the needs and service requirements of customers we felt it very important to achieve this accreditation  to ensure we were meeting high standards, and, indeed meeting those needs and care of our existing, and future customers.  In order to maintain our accreditation we are audited every 3 months by an external consultant to ensure we are maintaining and where possible improving on our obligations under the standard.  Yearly we are revisited by NQA assessors and a full and thorough audit is carried out to re-accredit us.

Of course this doesn't mean we don't make mistakes (and we do!) but we have systems in place to stop them happening where possible, and, if they do, we stop them happening again.  This means full monthly reviews of our procedures, our high customer standards and suppliers performance list all backed up against the ISO9001:2000 standard.  We hope our customers can gain confidence that because we operate under these standards they expect and will receive a high level of service and a quality product both from ourselves and our approved suppliers list (we don't deal with shoddy suppliers - if we don't sell them or you notice a range has been removed - there's a good reason!).

Being one of only a handful of companies in our sector to have this accreditation this really does set us apart from the rest both online and in the high street having undergone stringent auditing and maintaining continually high standards of customer needs and care  - the others say they do, we really do - and can prove it, and, we are audited on it - can they? 

We have always been as environmentally friendly as we can so our next challenge is to turn towards our environmental impact to ensure we are committed to best practices and to gain accreditation under the ISO14001:2004 Environmental Management Systems.