Thank you for you help and discount (had to at least try!), and i have placed the order. I must say i was impressed with the website and quantity of products and will definately recommend you to others. With this particular summerhouse there is such a variety of prices - it is even on B&Q's website at £699.00 - but try not to use the chains where possible!
Nice to have the personal service too rather than automated.
Look forward to receiving the summerhouse (although not erecting it!!).
Karen Kenneally
The initial phone call was answered by a real person without delay. A competitor had just kept me waiting for ages after the customary 'press this for that' routine. When I asked for additional information to support a planning application I was first asked whether I would like to cancel the order pending approval and then drawings were created specially because the manufacturer had not included anything suitable in their brochure. Fulfilment of the order was then passed to the manufacturer. The building arrived with a section damaged during transportation. When this was reported to the manufacturer a new section was made and shipped to site in less than a week. So in summary, though things did not go perfectly, the corrective action was prompt and effective.
Shopping.com Review
Taylors Garden Buildings was an excellent website. The speed at which the garage arrived was tremendous, it was actually earlier than they stated by about 4 days, which was brilliant! I had to communicate that I needed to know delivery so that I could arrange to have someone there and this happened so well that I cannot fault one single step of the order and delivery - communication from Taylors was excellent in every way!
